Privacy Policy
Last updated: August 2026
This policy explains what Quottd collects, why, and what we do with it. The short version: we collect what's needed to run a quoting and payment tool, we don't sell your data, and we don't show ads.
1. Information we collect
- Account data — your email address and business profile (business name, phone, branding) that you provide.
- Service data — your catalog, rates, quotes, and their status (sent, viewed, paid).
- Customer records — names and contact details of customers that Operators enter to send quotes.
- Payment data — handled by Stripe. Card numbers never touch Quottd's servers; we store only references such as payment status, amounts, and Stripe identifiers.
- Technical data — standard server logs (IP address, browser type, timestamps) used for security and debugging.
2. How we use it
- To provide the service: generating quote links, processing payments, sending receipts and sign-in emails.
- To secure the service and prevent fraud and abuse.
- To support you when you contact us.
- We do not sell or rent personal information, and we don't use your data for third-party advertising.
3. Who we share it with
Only the service providers required to run Quottd:
- Stripe — payment processing and payouts (Stripe's privacy policy).
- Resend — transactional email delivery (sign-in links, receipts, notifications).
- Render — application hosting and databases.
We may also disclose information if required by law, or as part of a business transfer (we'd notify you).
4. Quote recipients
If you received a quote link, the business that sent it entered your name and contact details to prepare your quote. Quottd processes that information on the business's behalf to display the quote and process your payment. Questions about how that business uses your information should go to them; you can also contact us at support@quottd.com.
5. Cookies
Quottd uses only essential cookies: a session cookie to keep you signed in. No advertising or cross-site tracking cookies.
6. Retention and deletion
We keep your data while your account is active. If you close your account, we delete personal data within a reasonable period, except records we must keep for legal, tax, or payment-compliance reasons (e.g., transaction records held with Stripe). To request deletion or a copy of your data, email support@quottd.com.
7. Security
All traffic is encrypted over HTTPS, payments are handled by Stripe (PCI-DSS Level 1), and access to production systems is restricted. No system is perfectly secure — if we learn of a breach affecting your data, we'll notify you promptly.
8. Children
Quottd is a business tool and not directed at children under 13 (or under 16 in the EU). We don't knowingly collect data from children.
9. Changes
We'll update this policy as the product evolves and note the date at the top. For material changes we'll notify account holders by email.